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Visitor Services Assistant

Job Posted: 9 days ago

Salary: £ 12.73 - 12.73 / Hour
Job Type: Contract
Location: Northwich, Cheshire

Expire in: 19 days

Job Description

Visitor Services Assistant

Northwich | Part Time | Contract | £12.73 an hour

Introduction

Love the outdoors and meeting new people? This is a fantastic opportunity to work at the heart of the forest, helping to create unforgettable experiences for every visitor.

As a Visitor Services Assistant, you will be the friendly face welcoming guests, providing helpful information, and ensuring facilities remain clean, safe, and accessible. You'll also play a key role in promoting Forestry England's work, including events, memberships, and volunteering opportunities.

Key Duties

Welcoming visitors and providing friendly, inclusive customer service.

Operating the visitor welcome area, handling cash and card payments.

Promoting Forestry England memberships and upcoming activities.

Responding to visitor enquiries with enthusiasm and accurate information.

Helping maintain clean, safe, and welcoming facilities.

Completing basic risk assessments and following health and safety procedures.

Training in first aid and assisting visitors when required.

Carrying out any other reasonable duties as requested by your line manager.

Requirements

Proven experience delivering excellent customer service, face-to-face and digitally.

Ability to work effectively as part of a team.

Understanding of health and safety principles, or willingness to learn.

Confidence using IT systems, including Microsoft Office.

Willingness to work in both indoor and outdoor environments.

Desirable Experience

Experience using electronic admissions or retail till systems.

Previous cash handling experience.

What We Offer

A unique working environment in the heart of the forest.

A customer-focused role with variety and responsibility.

Opportunities to support community engagement, events, and volunteering.

Full training provided, including first aid.

Interested?

Apply now to join a welcoming team and help deliver outstanding visitor experiences in a truly unique outdoor setting

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Visitor Services Assistant job near me in Northwich, Cheshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!