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VM221 - Customer Service Representative

Job Posted: 22 hours ago

Salary: £ 14.8 - 14.8 / Day
Job Type: Contract
Location: Kingshill

Expire in: a month

Job Description

Customer Service Representative

£26,932 - 12 Month FTC

Mid Kent (Hybrid working available after training)

Monday – Friday, 9am – 5pm

My client, a successful Financial Services company, is looking for a Customer Service Administrator to join their team on a full-time permanent basis. You will be dealing with a high volume of calls each day as well as assisting customers by email.

Duties include:

Being the first point of contact for the bank’s customers, assisting with all enquiries
	
Speaking with customers via phone and email
	
Dealing with complaints
	
Building strong relationships with new and existing customers, providing the best service
	
General administrative duties

To be considered for this role, you should have/be:

Previous customer service experience within a retail or office environment
	
Excellent customer service skills
	
Comfortable speaking to customers on the telephone
	
Strong administrative skills
	
A team player
	
A good communicator, both written and verbal
	
Proficient using IT including Microsoft Office packages
	
Knowledge of retail banking is not essential but would be a significant advantage

My client is offering a fantastic benefits package and are strong on employee development. The successful candidate will be working in a vibrant office with a real family feel.

If you would like to be considered for the role, please submit your CV today!

This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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