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Voids Manager
Job Posted: a day ago
Salary: £ 35 - 35 / Hour
Job Type: Contract
Location: Wiltshire
Expire in: a month
Job Description
Role Overview
The post holder will be responsible for managing vacant property repairs and minor aids and adaptations in a way that is both customer focused and forward thinking to the Council�s housing stock. The post holder will also embrace locality working, support local tenant groups, involve residents and work with partners to improve services.
Job Purpose:
Responsible for ensuring:
� Empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard
� Minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants
� Expenditure is managed within the available budget
� All building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations
� A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods
� Stock surveys are carried out and computer records are updated to assist with business planning
� Services are efficient, continually improving and responsive to tenants and residents changing needs
Key Accountabilities:
� Ensuring empty homes are repaired quickly and functions co-ordinated with Lettings and Tenancy Services so they are relet quickly and within agreed targets.
� Ensuring Void Policy and Procedures are kept up to date and complied with
� Ensuring effective tracking and monitoring of vacant properties is carried out with stage targets for the relet process
� Maintaining an up to date and comprehensive Relet Standard, which has been agreed with tenants
� Managing pre-void surveys of occupied homes, scheduling of repairs to empty homes and post inspections to ensure procedures and contract conditions are complied with
� Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS)
� Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys
� Managing an ongoing tenant�s satisfaction survey and benchmark results on the relet process
� Maintaining an up to date Welcome Pack for new tenants
� Assisting with keeping the information provided to new tenants up to date and implementing recharges to recover costs for damaged properties
� Managing the delivery of minor adaptations within the repairs and maintenance contract
� Managing the vacant property revenue budget and control expenditure strictly in accordance with delegated authority and the Council�s Financial Regulations
� Managing health & safety to ensure all work is carried out in accordance with The Construction (Design and Management) Regulations 2007 (CDM)
�
Preparing estimates for major repairs, valuing work in progress, negotiating prices for variations, producing final accounts and negotiating and resolving contractual claims
� Managing the surveying, approving and acceptance of any new domestic property for purchase by the Council
� Ensuring all work is carried out in accordance with Control of Asbestos at Work Regulations 2006
� Answering any correspondence with respect to void repairs complaints and enquiries about service delivery relating to the Council�s housing stock
� Participate in identifying strategies, new initiatives and concepts to produce detailed solutions for void repairs.
� Attending locality, public and tenant and leaseholder meetings including preparing and necessary reports, giving verbal advice and recommendations with respect to technical policy matters
� Providing evidence to the Police and Judiciary in respect of relevant issues and attending Court as witness on behalf of the Council
� Managing fleet issues in accordance with the Council�s Drivers policy.
Supplementary Accountabilities
� Manage all applicable budgets and control expenditure strictly in accordance with delegated authority and the Council�s Financial Regulations
� To manage and implement new or changes to relevant policy and procedures as and when is required.
� Manage and respond to MP, Councillor�s, Partners, and the public and ensure the replies are sent within the agreed targets set by the council.
� To manage the process and test all new and existing IT packages within the Voids teams and direct the introduction of new ones to further increase the efficiency and performance.
� Recruit, motivate and develop staff within the team to maintain an effective workforce capable of meeting the Council�s Vision and behaviours.
� Manage and implement council policies, procedures and other statutory obligations within the section.
� To assist with the council�s wider strategic and statutory duty around homelessness and housing need, Adult and Childrens Social care responsibilities.
� Participate in equality and diversity training, information briefings and events as and when required as part of continuous professional development.
� Promote equality and diversity best practice in all areas of work.
� Ensure that any identified personal training needs are discussed with your immediate
Line manager including being appraised in accordance with the Council's Performance Appraisal scheme.
� Undertaking any other duties that can be accommodated within the grading level of the post.
Knowledge and Experience
� 2 years experience of managing staff
� Experience of managing budgets and expenditure
� Detailed knowledge of construction health and safety, and the duties of Construction Design and Management co-ordinator (CDM-c)
� Detailed knowledge of planning and building regulation legislation
� Detailed knowledge of relevant legislation and good practice
� A proven commitment to partnership working and engaging service users in service development
Statutory and or Qualifications required for this post:
� HNC or equivalent in Construction or equivalent evidenced, time served experience
� Current Full Driving Licence
Decision Making
� Management of staff and allocation of workload
� Recommendations of policy changes to Cabinet Member and Director of Housing
� Staff recruitment
� Changes to procedures and working practices
� Contract managementBefore You Apply
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- National Insurance number.
- Date of birth.
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