Expire in: a month
Voids Repairs Manager
Location: Darby Close, Cheney Manor Industrial Estate, SN2 2PN
Start Date: ASAP
Contract Duration: 6+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 35.00 per hour
Job Ref: OR9921
Responsibilities
Manage vacant property repairs and minor aids and adaptations with a focus on customer satisfaction and forward-thinking strategies.
Ensure empty homes are repaired and relet quickly according to the Vacant Property Relet Standard.
Deliver minor adaptations in line with service standards to ease everyday living for tenants.
Control expenditure within the available budget while ensuring compliance with Health and Safety and Construction Design and Management Regulations.
Maintain high tenant satisfaction and minimize the impact of empty homes on neighborhoods.
Conduct stock surveys and update computer records to support business planning.
Coordinate with Lettings and Tenancy Services to ensure quick relet of homes within agreed targets.
Keep Void Policy and Procedures up to date and ensure compliance.
Track and monitor vacant properties with stage targets for the relet process.
Maintain an up-to-date and comprehensive Relet Standard, agreed upon with tenants.
Manage pre-void surveys, schedule repairs, and conduct post-inspections to ensure compliance with procedures and contract conditions.
Oversee Stock Condition Surveys and risk assessments in line with the Housing Health & Safety Rating System (HHSRS).
Manage specialist surveys such as Energy Performance Certificates, Structural Survey Condition Reports, and Asbestos Surveys.
Conduct ongoing tenant satisfaction surveys and benchmark results on the relet process.
Maintain an up-to-date Welcome Pack for new tenants and implement recharges for damaged properties.
Manage the delivery of minor adaptations within the repairs and maintenance contract.
Oversee the vacant property revenue budget and control expenditure according to delegated authority and Financial Regulations.
Ensure all work complies with The Construction (Design and Management) Regulations 2007 (CDM).
Prepare estimates for major repairs, value work in progress, negotiate prices for variations, produce final accounts, and resolve contractual claims.
Manage the surveying, approving, and acceptance of any new domestic property for purchase by the Council.
Ensure compliance with Control of Asbestos at Work Regulations 2006.
Address correspondence regarding void repairs complaints and service delivery inquiries.
Identify strategies, new initiatives, and concepts to develop detailed solutions for void repairs.
Participate in locality, public, tenant, and leaseholder meetings, preparing reports and providing advice and recommendations on technical policy matters.
Provide evidence to the Police and Judiciary on relevant issues and attend Court as a witness on behalf of the Council.
Manage fleet issues in accordance with the Council’s Drivers policy.
Person Specification
Minimum of 2 years experience in managing staff.
Experience in managing budgets and expenditure.
Detailed knowledge of construction health and safety, and the duties of Construction Design and Management coordinator (CDM-c).
Comprehensive understanding of planning and building regulation legislation.
Proven commitment to partnership working and engaging service users in service development.
HNC or equivalent in Construction or equivalent evidenced, time-served experience.
Current Full Driving Licence.
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