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Warranty Administrator
Job Posted: a month ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Southport
Expire in: 2 hours
Job Description
Warranty Administrator Required in Southport
Our client, a prominent motor retailing group in Southport, is seeking a skilled and dedicated Warranty Administrator to join their team. This role offers an excellent opportunity for an experienced warranty professional to develop their career within a reputable organisation committed to service excellence. The Warranty Administrator position is vital in managing warranty processes efficiently and ensuring high levels of customer satisfaction.
Benefits:
Competitive salary of approximately £25,000 per annum, with bonuses up to £5,000 based on performance
On-target earnings (OTE) of up to £30,000
Monday to Friday working hours from 8:00 am to 5:30 pm
Rotational Saturday shifts offering flexibility
Performance-related bonuses
Employee recognition schemes, including Employee of the Month
Staff discount schemes
Company sick pay scheme
Confidential wellness, health, and wellbeing support
Ongoing training and professional development opportunitiesDuties:
Process warranty claims, documentation, and submissions accurately, following manufacturer procedures
Maintain precise records of vehicle and customer details
Liaise effectively with customers, workshop teams, and internal departments to ensure smooth workflow
Manage warranty administration tasks including invoicing and job costing
Promote warranties, service plans, and loyalty programmes to maximise revenue
Deliver exceptional customer service, fostering trust and confidence
Support the department’s loading process to optimise efficiency
Adhere to company policies, health and safety regulations, and relevant industry legislation
Uphold professionalism and effective communication during all customer interactionsRequirements:
Strong verbal and written communication skills
Ability to handle customer queries professionally and efficiently
Attention to detail with accurate record keeping
Proven experience in warranty administration within the motor trade or a similar environment is desirable
Knowledge of warranty procedures and relevant legislation is advantageous
Familiarity with computerised recording systems and trade practices
Ability to work independently and as part of a team
Right to work in the UK (sponsorship is not available)If you possess the skills and motivation to succeed as our client’s next Warranty Administrator, we encourage you to apply. Our team of Automotive Recruitment Consultants is passionate about connecting talented professionals with leading motor trade employers.
For further details or to explore additional motor trade vacancies in Southport and surrounding areas, please contact us today regarding the Warranty Administrator positionBefore You Apply
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