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Warranty Technician
Job Posted: 6 days ago
Salary: £ Competitive
Job Type: Permanent
Location: MK5, Shenley Brook End, Milton Keynes
Expire in: 22 days
Job Description
Warranty Technician – Competitive Salary
Knowlhill, Milton Keynes
Full-Time | Permanent
Are you passionate about cycling and skilled in resolving technical product issues? Do you thrive in a fast-paced environment where customer satisfaction and efficiency are key? If so, we’d love to hear from you!
We’re looking for a dedicated and detail-oriented Warranty Technician to join our Warranty Department. You’ll play a vital role in ensuring that customer returns and warranty claims are handled swiftly, fairly, and to the highest standard.
The Role
As a Warranty Technician, you’ll be responsible for:
* Managing the return and processing of warranty items in line with company and supplier policies.
* Ensuring customer complaints and technical issues are resolved promptly and effectively.
* Liaising with suppliers to ensure warranty returns are processed accurately and efficiently.
* Communicating key warranty and product insights to internal departments.
* Providing technical and warranty support to UK-based customers.
The Person
Reporting to the Warranty & GSR Manager, the ideal candidate will:
* Be confident in managing their own workload and making sound warranty decisions.
* Have excellent written and verbal communication skills.
* Be a clear and professional communicator who enjoys working directly with customers.
* Be an enthusiastic team player with a track record of achieving goals.
* Possess solid knowledge of Road and MTB bikes, with technical understanding of Shimano products being a distinct advantage.
* Be Cytech Level 1 or 2 qualified (or equivalent).
What We Offer
* A competitive salary package
* A supportive and dynamic working environment
* Opportunities for training and career development
* The chance to work with a team passionate about cycling and customer care
Ready to Join Us?
If you're a motivated and customer-focused technician who thrives in a collaborative environment, apply today and help us deliver top-class service to our cycling community.
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Looking for your next career move? Join a top company hiring Warranty Technician job near me in MK5, Shenley Brook End, Milton Keynes! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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