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Web and Digital
Job Posted: a day ago
Salary: £ 50,000 - 53,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
This role leads the management and evolution of the organisation's website and digital infrastructure, driving improvements in user experience, performance, and integration. It also plays a key part in shaping the digital roadmap, including AI adoption, analytics, and member engagement tools.
Client Details
Renowned membership organisation
Description
Oversee the technical management and continuous improvement of the organisation's websites, including hosting, domain, and CRM integration.
Lead website enhancement projects and manage the relationship with external digital agencies to ensure strong ROI.
Drive SEO performance and deliver internal training on CMS and digital tools such as GA4, GTM, and SEMRush.
Identify and implement UX and CRO improvements, supporting campaign delivery and automation initiatives.
Advise on digital channel optimisation and support content deployment across platforms.
Integrate AI tools and automation to enhance user engagement and streamline digital workflows.
Provide regular reporting and insights to improve commercial performance and customer experience.
Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal
Profile
Proven experience managing websites, CMS platforms, and CRM integrations, with strong technical oversight and project delivery skills.
Confident in using analytics tools (e.g. GA4, GTM, SEMRush) to drive data-informed decisions and improve digital performance.
Skilled in SEO, UX, and CRO, with a track record of enhancing user journeys and increasing engagement or conversions.
Comfortable managing budgets, external agencies, and internal stakeholders to deliver high-impact digital projects.
Strong understanding of GDPR, accessibility, and digital compliance, with the ability to advise on best practice.
Familiar with tools such as Concrete5, MS Dynamics, Hotjar, Zapier, and Cvent, or able to quickly learn new platforms.
A collaborative team player who champions digital innovation and continuous learning across the organisation.
Excellent communicator with the ability to lead training, influence stakeholders, and align digital work with strategic goals.
Job Offer
£53,000
London Based
Hybrid
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