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Weekend Customer Service Advisor
Job Posted: a day ago
Salary: £ 12.27 - 12.27 / Hour
Job Type: Contract
Location: BB10, Burnley, Lancashire
Expire in: a month
Job Description
Weekend Customer Service Advisor – Based in Rossendale | Standard DBS Required
On-site | Rossendale
£12.27 per hour
Saturday & Sunday | 8am–5pm or 9am–6pm
Immediate Start | Standard DBS Required
Are you based in Rossendale and looking for weekend work?
We’re currently recruiting Weekend Customer Service Advisors to join a busy, supportive team providing out-of-hours technical and repair support to customers.
If you're available immediately and have excellent customer service skills, this could be a great opportunity for you.
About the Role:
Due to increased demand, we’re looking for 3 team members who can handle incoming calls, prioritise emergency maintenance requests, and schedule appointments for field technicians. You’ll be working on-site in Rossendale as part of a fast-paced and rewarding operation.
Key Responsibilities:
* Answer inbound calls and respond to customer queries professionally
* Liaise with customers, prescribers, subcontractors, and operations teams
* Schedule and coordinate field-based repair appointments
* Handle urgent cases within tight service timeframes
* Log all interactions and update records accurately
* Action incoming emails and send documentation (e.g., health & safety, insurance)
What We’re Looking For:
* Previous experience in customer service (call centre or service-based role ideal)
* Confident communication skills, both written and verbal
* Organised, detail-oriented, and calm under pressure
* Good IT skills – Outlook, Excel, Word (training provided)
* Minimum 5 GCSEs (A–C) including English & Maths
* Must hold or be willing to obtain a Standard DBS check
* Friendly, approachable, and team-oriented
What’s in It for You?
* £12.27 per hour – 17 hours per weekend with 30-minute break
* Additional double time paid for bank holidays worked
* Free on-site parking
* 28 days holiday (pro-rata)
* Full training and ongoing support
* Career development opportunities in a growing company
If you're available to work weekends, live locally in the Rossendale area, and either hold or are happy to apply for a Standard DBS, we’d love to hear from you!
Call us or apply now to secure your interviewBefore You Apply
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Looking for your next career move? Join a top company hiring Weekend Customer Service Advisor job near me in BB10, Burnley, Lancashire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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