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Welsh Speaking customer Service Advisors
Job Posted: 2 days ago
Salary: £ 25,506 - 25,506 / Annum
Job Type: Permanent
Location: Penrhyndeudraeth, Gwynedd
Expire in: a month
Job Description
Red Recruitment is recruiting a fluent Welsh-speaking Customer Service Advisor in Penrhyndeudraeth to join our client.
Your role will be contributing to the success of travel projects by assisting customers and delivering the highest level of service.
The salary for this position is £25,506 per annum.
You must be fluent in Welsh and English as you will be answering customer queries in both languages.
Package for a Welsh-speaking Customer Service Advisor:
Salary: £25,506 per annum
Hours: Full-time, 5 days a week, this can include weekends and the hours will range 7am to 8pm
Contract type: Permanent
Location: Penrhyndeudraeth, North WalesKey Responsibilities of a Welsh-speaking Customer Service Advisor:
Responding to customer queries (inbound and outbound) and complaints by communicating via telephone, Live chat, e-mail and social media in both Welsh and English
Undertaking varied actions depending on customer queries and system requirements
Completing daily system tasks by consulting the various administration systems
Responding to calls efficiently by adhering to the service level agreement/key performance Indicators to enhance a positive customer experienceKey Skills and Experience of a Welsh-speaking Customer Service Advisor:
You must be a Fluent Welsh speaker
Previous experience working in a customer service environment is required
Ideally, you will have experience of using a variety of IT systems
Excellent verbal and written communications skills in Welsh and English is a must
You will be required to have the ability to follow directions and take initiative when required
Familiarity with Microsoft Office software (Including Microsoft Excel) is preferredIf you are a fluent Welsh speaker and have the relevant skills and experience required, please apply now!
Red Recruitment (Agency)Before You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Welsh Speaking customer Service Advisors job near me in Penrhyndeudraeth, Gwynedd! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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