Expire in: a month
Inspire Resourcing are currently recruiting for a Workload Planning Controller for a well-established company based in Belper.
Duties:
* Utilising an automated scheduling platform to balance field engineer and external agent workload against resource capacity; achieving maximum efficiency by overseeing, optimising, and monitoring the planned workload.
* Scheduling accurate downtime diary management to control and manage field and contact centre resource and workload.
* Responsibility for diary housekeeping and maintenance of planned workload, controlling and maintaining maintenance capacity release through the Salesforce and Monet platforms.
* Utilising information collated from data sets, dashboards and workstreams to support diary management across the field and contact centre teams.
* Working within process to secure accurate links between data management and operational scheduling of workload by type.
* Liaising with both the field and contact centre Management team to make resource recommendations and ensuring scheduled compliance is achieved.
What we’re looking for:
* Previous experience using an automated scheduling platform is required.
* A proven track record of utilising data and reports to drive operational scheduling.
* Skills in the diary management of resource and workload.
* Excellent written and verbal communication skills are required.
* Candidates should be educated in Maths and English at a minimum of grade 4 level or equivalent and be proficient in MS Excel.
Full Time, Permanent
Salary up to £32k plus bonus
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Looking for your next career move? Join a top company hiring Workload Planning Controller job near me in Belper, Derbyshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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