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Workplace Experience Lead
Job Posted: 7 days ago
Salary: £ Competitive
Job Type: Permanent
Location: City of London, London
Expire in: 21 days
Job Description
Job Title: Workplace Experience Lead
Location: London, Office Based
Job Type: Permanent
About the Role
Our client is a leading global organisation seeking a dynamic Workplace Experience Lead to shape the future of workplace and hospitality services across Europe, with a flagship focus on London.
This role is all about creating vibrant, people-first spaces that inspire productivity, wellbeing, and collaboration. You'll oversee guest relations, food & beverage, and workplace activations, while leading high-performing outsourced teams across multiple cities. Partnering with senior leadership, you'll deliver consistent, world-class experiences and set new standards for how people connect at work.
Key Responsibilities
Oversee guest relations, food & beverage services, and workplace activations
Lead and mentor a diverse outsourced team across multiple cities
Ensure vibrant, welcoming, and functional workplaces that enhance productivity and wellbeing
Collaborate with senior leaders to deliver consistent, high-quality workplace experiences
Manage vendor relationships, contracts, SLAs, KPIs, and overall service delivery
Drive strategic planning and operational execution across locationSkills & Experience
Strong background in hospitality, workplace services, or facilities management
Excellent interpersonal and communication skills
Expertise in vendor management and governance
5+ years' experience in corporate real estate, hospitality, or workplace experience (10+ years a plus)
Relevant qualifications in hospitality or facilities managementIf you're passionate about creating outstanding workplace experiences, we'd love to hear from youBefore You Apply
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