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Works Co-ordinator
Job Posted: 5 hours ago
Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: HD9, Meltham Mills, Kirklees
Expire in: a month
Job Description
Pyramid8 looking for a highly organized and process-driven Works Co-ordinator to support the delivery of small-scale projects and reactive works. This role is ideal for someone with helpdesk and customer service experience who thrives in a fast-paced environment and is confident managing multiple tasks and client communications.
Key Responsibilities
* Support the Project Manager in coordinating and delivering small project works and reactive callouts.
* Log and manage reactive jobs, ensuring accurate updates across customer portals and internal systems.
* Handle some out-of-hours (OOH) calls and liaise with engineers to ensure scheduled works are completed smoothly.
* Maintain clear and professional communication with clients via phone and email, providing timely updates and resolutions.
* Follow structured processes for job logging, client updates, and documentation.
* Assist with administrative tasks including raising purchase orders, processing invoices, and preparing quotes.
* Monitor project timelines and escalate delays or issues as needed.
* Maintain accurate records and documentation for all project activities.
* Collaborate with internal teams to ensure smooth handover and completion of works.
Requirements
* Previous experience in a helpdesk or customer service role, ideally within a fast-paced environment.
* Strong administrative skills with proficiency in Microsoft Office (Word, Excel, Outlook).
* Understanding of purchase orders, invoicing, and quoting processes.
* Excellent telephone manner and written communication skills.
* Ability to follow structured processes and work under pressure.
* Experience managing customer portals and logging reactive works.
* Flexibility to handle out-of-hours queries and coordinate with field engineers.
Desirable
* Experience in project administration or coordination.
* Familiarity with scheduling systems or job management software.
* Knowledge of facilities management or service delivery environmentsBefore You Apply
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Looking for your next career move? Join a top company hiring Works Co-ordinator job near me in HD9, Meltham Mills, Kirklees! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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