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Workshop Controller

Job Posted: 12 days ago

Salary: £ 39,000 - 50,000 / Annum
Job Type: Permanent
Location: Guildford, Surrey

Expire in: 16 days

Job Description

Workshop Controller

📍 Guildford
💰 £39,000 – £50,000 OTE (Dependent on experience)

About the Role

We are currently recruiting for an experienced Workshop Controller to join a busy and successful dealership in Guildford. This is a pivotal role within the Aftersales team, responsible for driving workshop efficiency, maintaining high standards of workmanship, and ensuring exceptional customer satisfaction.

This opportunity would suit an experienced Workshop Controller or a Senior/Master Technician ready to step into a leadership role.

Key Responsibilities

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    Efficiently allocate work to maximise technician productivity and workshop output

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    Monitor and drive workshop efficiency, utilisation, and overall performance

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    Maintain strict quality control procedures

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    Ensure work is completed within agreed timeframes

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    Work closely with Service Advisors to manage workflow and customer expectations

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    Oversee warranty processes and manufacturer compliance

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    Support technician development and training

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    Maintain high standards of health & safety

Requirements

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    Previous experience as a Workshop Controller, Senior Technician, or Workshop Team Leader

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    Strong technical knowledge and understanding of dealership workshop processes

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    Experience within a franchised dealership environment (preferred)

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    Proven ability to drive productivity and meet KPIs

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    Excellent communication and leadership skills

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    Full UK Driving Licence

What’s on Offer

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    Basic salary circa £39,000 (depending on experience)

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    Realistic OTE up to £50,000

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    Bonus scheme based on workshop performance

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    Ongoing manufacturer training

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    22–25 days holiday plus bank holidays

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    Company pension scheme

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    Career progression within a reputable dealership group

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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