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Workshop Manager
Job Posted: 2 days ago
Salary: £ 30,000 - 34,000 / Annum
Job Type: Permanent
Location: City of London, London
Expire in: a month
Job Description
Workshop Manager | Surrey Quays | £30,000 to £34,000 + Bonus
Are you a skilled Bike Mechanic or Technician looking to step into a retail management role? We're hiring a Workshop Manager to lead a thriving bike repair workshop based in a busy retail environment in Surrey Quays. This is the perfect opportunity for someone ready to combine hands-on technical work with leadership and customer service.
What's in it for you?
Salary from £30,000 to £34,000 depending on experience
Monthly and quarterly bonus scheme
Permanent contract - no zero-hour terms
30% staff discount
Cycle to work scheme - 25% off a bike of your choice
Cytech qualification support and leadership development
Access to a full internal training programme and development academy
Career progression within a fast-growing retail business
Regular team sports, socials and wellbeing events
A friendly, supportive, and active team culture About the Workshop Manager role:
You'll take ownership of the workshop's day-to-day performance - overseeing repairs, leading a small team, and making sure every customer leaves happy. You'll balance your time between high-quality technical work and managing workshop operations, coaching team members, and driving service standards.
This is a people-focused, hands-on retail manager role where you'll work closely with both customers and colleagues. You'll also support our sustainability mission by helping extend the life of bikes and products through repairs, recycling, and reuse.
Key responsibilities:
Leading and motivating a team of mechanics and technicians
Delivering outstanding customer service in a busy retail setting
Carrying out and overseeing complex repairs and diagnostics
Managing workshop systems, stock levels, and performance targets
Coaching team members and supporting their development
Promoting sustainability through repair and reuse
Acting as a key part of the store's retail leadership teamWhat we're looking for:
Previous experience in a senior mechanic or retail manager role
Cytech Level 2 (or equivalent practical experience) is a bonus
Confident diagnosing faults and leading repair quality
Strong communication and team leadership skills
Highly organised, with a good understanding of workshop systems and stock
A people-person who thrives in a dynamic retail environment
Someone who cares about sustainability and making a positive impact If you're ready to step into a rewarding retail management role and lead a workshop where you can make a difference, apply today and take your career to the next level.
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
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