Expire in: a month
Youth Connector – SVD Transitions Project
Location: Baseline Centre, Knowland Grove, Norwich, NR5 8YD (with travel across Norfolk)
Hours: 37 per week (subject to Four Day Week scheme)
Contract: Until 31st March 2026 (extension subject to funding)
Salary: £25,310
Leave: 23 days p.a. + bank holidays
Application Deadline: 25th September 2025
Start Date: ASAP
Reports to: Assistant Support Manager
About the Role
This is a vital position within the Future Support team, working with young people (primarily aged 17–21) who are considered high risk and are often involved in the criminal justice system. You'll provide flexible, person-centred support as they transition into adulthood, covering areas such as housing, benefits, health, education, employment, and wellbeing.
You’ll be based at the Baseline Centre in Norwich, with outreach delivery across the region.
Key Responsibilities
Deliver face-to-face support across welfare, housing, health, finance, and more
Assess needs and develop personalised, outcome-focused support plans
Collaborate with services including Youth Justice, MACE Teams, and other partners
Build trusting relationships and promote client independence
Maintain accurate case records and comply with safeguarding procedures
Provide outreach, home visits, and community-based support
Ensure the service meets high quality and equality standards
Contribute to service development and feedback mechanisms
About You
You’ll have a solid background in supporting young people, particularly those facing multiple challenges. You are empathetic, reliable, and solution-focused, with strong communication skills. You’re confident working independently and collaboratively and can adapt to dynamic and complex situations.
A full driving licence and access to a vehicle are essential.
About Future Projects
Future Projects is a Norwich-based charity dedicated to tackling poverty, exclusion, and disadvantage. We provide high-impact services across education, wellbeing, employment, and youth support.
We are a Real Living Wage, Disability Confident, and Four Day Week Gold Standard employer. Our staff work the 100:80:100 model of the 4-day working week, meaning they deliver 100% of their output in 80% of their contracted hours, and are paid 100% of their salary – providing a de-facto 4-day week. The role holder will qualify to opt into this scheme following successful completion of their probation period and a six-month review.
Additional Information
No line management responsibilities
DBS check and right to work in the UK required
Flexible working, including occasional evenings/weekends
Full induction and ongoing training provided
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