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Account Manager

Job Posted: 13 days ago

Salary: £ 45,000 - 50,000 / Annum
Job Type: Permanent
Location: Leeds

Expire in: 15 days

Job Description

Account Manager 

Total Facilities Management (TFM) 
Location: North of the UK (extensive regional travel required)
 Sector: Facilities Management
Salary: £45k plus car allowance
 Type: Full-time, Permanent

 The Company 
We are a leading Total Facilities Management (TFM) provider delivering integrated hard and soft FM solutions across the UK. With a strong reputation for operational excellence, compliance, and client partnership, we support multi-site portfolios across commercial, industrial, and public-sector environments throughout the whole of the UK.

 The Role 
We are seeking an experienced Account Manager to oversee a portfolio of key contracts across the North. This is a senior, client-facing role with operational oversight of multi-site FM delivery.
 A core focus of this role is compliance management. The successful candidate must demonstrate exceptional knowledge and hands-on experience in statutory and regulatory compliance within the FM sector. Ensuring full adherence to legal, contractual, and industry standards will be central to your success.

 Key Responsibilities  
Full ownership and accountability for assigned FM accounts across the Northern region 
Ensure 100% statutory and regulatory compliance across all hard and soft FM services 
Oversee delivery of planned and reactive maintenance in line with SLA/KPI targets 
Manage audits, compliance documentation, and certification processes 
Lead and develop on-site and mobile FM teams 
Maintain strong client relationships at senior stakeholder level 
Manage budgets, forecasting, and P&L performance 
Drive continuous improvement, risk management, and operational efficiencies 
Ensure adherence to H&S legislation and company policies  Essential Experience & Skills  
Proven experience as an Account Manager within the Facilities Management sector (TFM preferred) 
Strong background in compliance management within FM (statutory compliance, audit processes, asset registers, PPM compliance, certification control, etc.) 
Thorough understanding of hard services compliance requirements 
Experience managing multi-site contracts across a regional portfolio 
Strong commercial acumen with P&L responsibility 
Excellent stakeholder management and communication skills 
NEBOSH or equivalent H&S qualification (desirable) 
Willingness to travel extensively across the North  What We’re Looking For  
A compliance-driven FM professional 
Detail-oriented, process-led, and highly organised 
Strong leadership capability with the ability to influence at all levels 
Proactive, resilient, and solutions-focused 
Commercially astute with a client-first mindset  What We Offer  
Competitive salary + car allowance/company vehicle 
Performance-related bonus 
Pension scheme 
Professional development opportunities 
The opportunity to manage high-profile contracts within a growing TFM business         #eng1

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