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Administrator

Job Posted: 4 days ago

Salary: £ 27,091 - 30,150 / Annum
Job Type: Permanent
Location: Maidenhead

Expire in: 23 days

Job Description

Administrator

Location: Maidenhead, Berkshire

Hours: 30 hours per week (over 5 days)

Salary: £21,672 – £24,120 per annum (FTE £27,091 – £30,150)

This is a varied and rewarding role at the heart of our fundraising team.

As our Supporter Relations and Office Administrator, you will be the first point of contact for our incredible supporters—welcoming them in person, responding to enquiries, and ensuring every interaction leaves them feeling valued and appreciated.

Alongside this, you’ll keep our busy fundraising office running smoothly with solid administrative support for the whole team. 

No two days are the same—this role is ideal for someone who thrives in a busy environment, enjoys connecting with people, and takes pride in being highly organised and detail-focused.

Key responsibilities

Office and fundraising administration

Maintain efficient office processes and systems
Welcome visitors and support meetings and interviews
Manage stationery and resources
Support fundraising events and projects (e.g. guest lists, logistics)
Assist with database updates (Salesforce) and reporting
Support merchandise sales and stock control
Provide general administrative support to the fundraising team
Supporter relations

Act as the first point of contact for supporters (face-to-face, phone, email)
Deliver excellent customer care and build positive relationships
Send personalised thank you communications in line with our stewardship approach
Make calls to thank and engage supporters
Identify opportunities to deepen supporter involvement
About you

We’re looking for someone who is:

Experienced in a customer-facing and administrative role
An excellent communicator, confident both written and verbally
Highly organised, with strong attention to detail
Proactive, adaptable, and able to manage competing priorities
Confident using Microsoft Office (Word, Excel, Outlook)
Passionate about delivering excellent service and building relationships
Experience with databases (particularly Salesforce), events, or working in a charity/fundraising environment would be an advantage.

Alexander Devine Children’s Hospice Service is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to appropriate checks, including an enhanced DBS where required.

To Apply 

If you feel you are a suitable candidate and would like to work for Alexander Devine Children’s Hospice Service, please do not hesitate to apply.

Closing Date: Monday 18th May 2026

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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