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After-Sales Customer Advisor

Job Posted: 23 days ago

Salary: £ 27,930 - 27,930 / Annum
Job Type: Permanent
Location: Dordon

Expire in: 5 days

Job Description

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team.
 
The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills 
 Role:-
 To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors
 Key focus on customer service and proactively managing all aspects of administration & reporting
 Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting
 Authorise process for returns/ credits
 Maintaining and developing relationships with customers
 Project based activities 
 To be a success we are looking for following:-
  
 An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. 
 IT literate , methodical approach to work 
 able to work in a team and on your own initiative, 

Free Parking with excellent office facilities 
In addition to the basic of £27,930 you will also be able to earn 4.2k in bonus

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