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Application Support Engineer
Job Posted: 8 hours ago
Salary: £ 30,000 - 37,000 / Annum
Job Type: Permanent
Location: BB1, Blackburn, Blackburn with Darwen
Expire in: a month
Job Description
Hybrid (approx. 1–2 days on-site per week)
💼 Permanent
💰 Up to £37,000 + £2,000 performance bonus
About the Opportunity
I’m working with a well-established UK organisation operating across a large national network and currently going through an exciting period of growth.
They’re looking to bring in a dedicated Application Support Lead Engineer, the first permanent hire in this space, to take true ownership of their internal applications and shape how support is delivered moving forward.
This is a non Dev role, and it’s perfect for someone who genuinely enjoys problem-solving, stability, and making processes better.
What You’ll Be Doing
✅ Owning and coordinating day-to-day application support
✅ Becoming the go-to expert for core business applications (high level, not coding)
✅ Driving root-cause analysis to eliminate recurring issues
✅ Raising and presenting improvement initiatives for approval
✅ Supporting and coordinating the Change Advisory Board (CAB)
✅ Working closely with projects to minimise disruption and keep things running smoothly
This isn’t a reactive “reset passwords all day” position, it’s a role with real visibility, accountability and impact.
What We’re Looking For
Must-have:
✔ Background in application support
✔ Someone who enjoys root-cause analysis and problem ownership
✔ Confident communicating across teams and taking the lead
Nice-to-have:
➕ ITIL exposure or certification
➕ Experience with Azure DevOps (or similar)
Why This Role Stands Out
🌟 You’ll be the key permanent point of ownership
🌟 Opportunity to influence how support is structured and improved
🌟 Not just answering tickets, involved in projects, change and prevention
🌟 Ideal for someone ready to step up and make a meaningful differenceBefore You Apply
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Looking for your next career move? Join a top company hiring Application Support Engineer job near me in BB1, Blackburn, Blackburn with Darwen! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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