Expire in: 13 days
The Role
We are hiring an Application Support Engineer to support and maintain live production systems within a fast-paced technology environment.
This is a hands-on role focused on production support, incident management, and system monitoring, working closely with engineering teams to ensure applications run reliably and efficiently.
Key Responsibilities
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Provide application support for live production systems
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Monitor system performance using tools such as Grafana, Prometheus or Nagios
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Investigate and resolve incidents across production environments
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Perform root cause analysis and implement fixes
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Support application deployments, upgrades, and releases
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Maintain documentation including runbooks and incident logs
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Work closely with development teams to support testing and production systems
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Carry out system health checks and proactively identify issues
Skills & Experience Required
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1–3 years’ experience in Application Support, Production Support or Systems Support
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Strong experience with Linux / Unix systems
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Good working knowledge of SQL and databases (MySQL, PostgreSQL or similar)
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Experience troubleshooting issues in live production environments
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Familiarity with monitoring tools (Grafana, Prometheus, Nagios)
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Understanding of incident management / ITIL environments
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Strong problem-solving skills and attention to detail
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Good communication skills (fluent English required)
Desirable Skills
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Experience with scripting (Python, Shell)
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Exposure to automation tools (Ansible, Puppet, Chef)
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Experience supporting high-availability systems
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Any exposure to cloud platforms (AWS or Azure)
What’s on Offer
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Opportunity to work on business-critical production systems
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Clear progression into Senior Support, DevOps or SRE roles
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Exposure to modern tools and technologies
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Collaborative, engineering-led environment
Apply Now
If you have experience in application or production support and want to develop your technical skills further, apply todayDo not include the following in your job application, CV, or cover letter:
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