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Assistant Branch Manager; Plumbing & Heating Merchant (Mansfield)

Job Posted: 16 days ago

Salary: £ 35,000 - 37,000 / Annum
Job Type: Permanent
Location: Mansfield, Nottinghamshire

Expire in: 11 days

Job Description

Role

As Assistant Branch Manager, you will support the Branch Manager in the day-to-day running of a busy plumbing & heating merchant, helping to drive sales, manage operations, and lead the team.

You’ll play a key role in ensuring the branch delivers excellent customer service, strong sales performance, and efficient operations.

This branch has 5 staff members and turnsover approx £2.5m. The branch has an excellent trade counter presence with lots of collections.

Key Responsibilities

  * Support the Branch Manager in running daily branch operations

  * Drive sales, margin, and profitability in line with targets

  * Build and maintain relationships with local trade customers, contractors, and suppliers

  * Lead, motivate, and supervise the branch team

  * Assist on the trade counter, handling enquiries, quotes, and orders

  * Manage stock control, purchasing, and inventory accuracy

  * Monitor KPIs, sales performance, and branch targets

  * Ensure compliance with health & safety and company procedures

  * Step up to run the branch in the Manager’s absence

What We’re Looking For

  * Experience in a plumbing & heating merchant or builders merchant

  * Strong sales and customer service skills

  * Proven team leadership or supervisory experience

  * Good knowledge of plumbing/heating products

  * Commercial awareness (margin, pricing, targets)

  * Hands-on, proactive, and comfortable in a fast-paced environment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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