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Assistant Care Coordinator

Job Posted: a month ago

Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Nottingham

Expire in: 2 days

Job Description

Assistant Care Coordinator

Nottingham, NG15

£24,000 - 26,000 

Monday – Friday 9am – 5pm + On call duties 1-8 weekends

Looking for someone to start as soon as possible

Purpose

This role is ideal for someone with a care background who wants to progress into a office based role/ 

The Assistant Care Coordinator position is designed to connect hands on care experience with organisational and support responsibilities. This role lets you step back from direct care while remaining an active part of the care field, applying your frontline knowledge to assist with planning, coordination and ensuring quality support for both staff and clients.

Job duties

Support the Branch Manager and Field Care Manager in building and maintaining client care packages
	
Handle initial client queries, gather information and share details with managers
	
Assist with recruitment processes, including placing adverts, screening candidates and interviewing healthcare assistants
	
Help resource and set up new care packages, ensuring smooth communication between staff, clients and managers
	
Shadow client visits and, over time, independently attend meetings to discuss care package needs and issues
	
Support day to day running of care packages, including rota planning, covering absences and resolving staff or client issues.
	
Maintain strong communication with clients, social workers and case managers to promote services and build relationships
	
Support quality assurance by sending out staff assignment reports and client questionnaires
	
Carry out supervision meetings and job chats for field staff
	
Regularly contact staff to maintain positive relationships, check availability and update records in the Aspire system
	
Ensure client and staff files comply with CQC, NHS, and other regulatory standards
	
Support with complaint management, including gathering evidence and taking minutes during meetings
	
Provide business reports for your assigned area and work towards set KPIs, targets and objectives
	
Uphold company policies, procedures, and industry best practices, including CQC regulations and health & safety requirements

Key Skills

Strong people management skills
	
Excellent communication and client relationship skills
	
Organised, reliable and proactive problem-solver
	
Self-motivated with strong leadership qualities
	
Customer focused with a professional, “can-do” attitude
	
Ability to adapt to changing practices and environments.

Company benefits

Pension contribution
	
28 Days holiday including bank holiday + day off for birthday
	
Recognition yearly awards
	
Yearly bonus based on performance
	
Use of company car – if available

EMA25

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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