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Assistant E-Channel Manager with Fluent Chinese

Job Posted: 18 days ago

Salary: £ 50,000 - 50,000 / Annum
Job Type: Permanent
Location: W1D, Leicester Square, Greater London

Expire in: 10 days

Job Description

An international bank is seeking a dynamic individual to assist in managing the daily operations of online banking and debit card platforms.

Your duties will include:

  * Planning, implementing, and monitoring e-channel projects and initiatives

  * Coordinating with IT and vendors for system maintenance, updates, and issue resolution

  * Reporting on operational performance

  * Providing guidance and support to the team in executing operational tasks

  * Contributing to the development and testing of new features/services and support process improvements

  * Ensuring compliance with security & regulatory requirements

Your experience must include:

  * Strong proven experience in E-channel operations, digital banking, or card management

  * Experience with digital product management and system support preferred

  * A good understanding of banking operations, digital platforms, and regulatory requirements

  * Excellent communication skills both written and oral

  * Fluency in Cantonese is essential

  * Degree educated

This is a hybrid role working 4 days a week in the London office and 1 day remotely

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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