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Assistant Manager - Luxury Retail

Job Posted: 9 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Plymouth, Devon

Expire in: 19 days

Job Description

Job Title: Assistant Manager – Luxury Retail
Location: Plymouth, Devon
Salary: Competitive, discussed at interview
Job Type: Full-time

Assistant Manager – Family-Owned Boutique Jeweller | Plymouth

Are you a retail supervisor, senior sales advisor, or assistant manager looking to step into a premium, consultative retail environment?

We are seeking an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a rare opportunity to work in a supportive, hands-on environment where your sales, leadership, and customer service skills will make a real impact. Full JET Jewellery Training is provided, making this ideal for candidates looking to develop a career in luxury jewellery.

Key Responsibilities

As an Assistant Manager, your responsibilities will include:

  * Supporting the Store Manager in daily operations and decision-making

  * Leading by example on the shop floor and driving both personal and team sales

  * Coaching, motivating, and developing staff to achieve sales targets and KPIs

  * Delivering exceptional, relationship-led customer service to build long-term client loyalty

  * Maintaining high visual merchandising and operational standards

  * Assisting with stock control, security, and accurate stock management

  * Supporting rota planning, including weekend cover

Person Specification

What we are looking for:

  * Previous experience as an Assistant Manager, Supervisor, or Senior Sales Advisor

  * Background in retail, preferably in luxury, premium fashion, beauty, accessories, or jewellery

  * Proven personal sales record and experience meeting or exceeding KPIs

  * Confidence leading by example and motivating a team

  * A hands-on, professional, and customer-focused approach

  * Passion for delivering exceptional customer service and developing team members

Candidates moving into jewellery from other premium retail sectors are encouraged to apply, your leadership and sales experience are highly valued.

Why This Role Is Different

  * Competitive salary plus annual performance-related bonus (discussed at interview)

  * Full JET Jewellery Training (industry-recognised qualification)

  * 29 days holiday including bank holidays

  * Work in a supportive, boutique, family-owned environment with genuine career progression

  * Opportunity to be involved in the creative side of the business and build lasting client relationships

Salary expectations will be discussed early in the recruitment process.

Working Hours

  * Monday to Saturday: 8:45am – 6:00pm

  * Thursday: early/late shift rota (up to 8:00pm)

  * Sunday: 10:15am – 4:30pm

  * Includes one full weekend off and one additional weekend off roughly every 6 weeks

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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