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Automotive Service Advisor

Job Posted: 15 days ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: GU7, Godalming, Surrey

Expire in: 12 days

Job Description

Customers may not remember every repair, but they'll remember every experience."
Automotive Service Advisor
Godalming Area | £35,000 - £40,000 Basic Salary | Monday to Friday
An excellent opportunity has arisen for an experienced Automotive Service Advisor to join a well-established independent specialist garage in the Godalming area.
This is a varied role that combines traditional Service Advisor duties with light workshop coordination responsibilities. Working alongside another Service Advisor, you'll help ensure the smooth day-to-day running of the workshop while delivering outstanding customer service.
The Role
  * Managing customer bookings and service enquiries
  * Providing updates to customers throughout the repair process
  * Preparing estimates and invoices
  * Liaising with technicians and monitoring workshop progress
  * Supporting workshop scheduling and workflow management
  * Ensuring jobs are completed efficiently and customers receive a first-class experience
This is not a productive workshop controller position, but candidates with some workshop control or workshop coordination experience will be at a distinct advantage.
About You
  * Previous experience as an Automotive Service Advisor is essential
  * Strong customer service and communication skills
  * Organised and able to prioritise a busy workload
  * Knowledge of workshop operations and job flow
  * Workshop control experience would be beneficial but is not essential
  * A positive, team-focused approach
What's On Offer?
  * £35,000 - £40,000 basic salary (depending on experience)
  * Monday to Friday working hours only (8:00am - 5:30pm)
  * No weekend work
  * 20 days holiday plus Bank Holidays
  * Friendly and supportive independent specialist environment
  * Stable, long-term career opportunity
If you're an experienced Service Advisor looking for a role that offers greater involvement in workshop operations, while maintaining a healthy work-life balance with no weekends, we'd love to hear from you.
Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place.
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