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AV Manager

Job Posted: 19 days ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: Stevenage

Expire in: 9 days

Job Description

Location:Stevenage, SG1 2NY

Salary: Up to £45,000 per annum

Hours: 37.5 hours across Monday to Friday

Are you anexperienced AV professional with strong leadership capability and a commitmentto delivering excellence in service?

This is a strategicleadership role in which you will represent Sodexo on-site, fostering strongstakeholder relationships while driving operational performance, regulatorycompliance and continuous service improvement within a dynamic, high-profilecorporate environment.

About the Role

As AV Manager, youwill be responsible for ensuring exceptional AV service delivery acrossmultiple sites. You will lead and develop a high-performing team, overseecompliance and safety standards, and ensure flawless technical support forhigh-profile meetings, lecture theatre events and campus-wide activities.

You will balanceoperational priorities across locations, ensuring adequate rota coverage andmaintaining optimal AV functionality in both standard and non-standard spaces.

Key Responsibilities

Service Delivery & Client Relationship

Act as the primary point of contact for AV services across all sites
Ensure seamless delivery of AV support for meetings, events and lecture theatres
Manage event bookings, setups and technical support
Diagnose and resolve AV faults promptly to full resolution
Maintain meeting room configurations, signage, glance panels and noticeboards
Drive high levels of client satisfaction while minimizing disruptionTeam Leadership & Development

Lead, empower and develop AV team members
Embed Sodexo’s Employee Value Proposition (EVP)
Conduct regular PDRs and identify growth opportunities
Oversee recruitment, performance management, absence management and HR matters
Foster a culture of accountability, ownership and belongingCompliance, Safety & Continuous Improvement

Ensure full compliance with statutory, legislative and client-specific requirements
Conduct monthly safety walks and Gemba inspections
Monitor training records and ensure team competency
Manage contractor administration and compliance
Implement new technologies, best practices and service improvements

About You

Essential:

Full UK Driving Licence
Proven leadership and people management experience
HR experience (conduct issues, investigations, grievances, absence management)
Strong Health & Safety knowledge
Excellent attention to detail
Customer-focused mindset
IT literate (Microsoft Office, Salesforce, SAP)

Why Sodexo?:

Working with Sodexois more than a job; it’s a chance to be part of something greater.

Belongin acompany and team that values you for you. 

Actwithpurpose and have an impact through your everyday actions.

Thrive in your ownway.

We also offer arange of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
Sodexo UK and Irelands enhanced benefits and leave policies

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring AV Manager job near me in Stevenage! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!