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BMW Assistant Service Manager

Job Posted: 12 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Leicester

Expire in: 16 days

Job Description

We have an excellent opportunity for someone looking to step into a Service Management role and progress their career within Sytner Group.

We are recruiting for a full-time Service Reception Manager to become part of our exceptional team at Sytner BMW Leicester.

As a Service Reception Manager, you will lead a dedicated team of Service Advisors, Aftersales Consultants, and Showroom Hosts to ensure excellent customer service and first-time resolution, with the ability to communicate clearly with both customers and colleagues. You will oversee service advisors, support the service department, and deliver comprehensive Aftersales services, including maximising profitability and providing our customers with “Best Advice”.

You will be a key member of the Management Team, reporting to the Aftersales Manager, with a focus on providing outstanding customer service and maintaining an efficient, professional aftersales front of house operation.

About you

Experience in a similar role is essential; you should have the ability to work under pressure and demonstrate excellent leadership skills to motivate your team.

Our ideal candidate should aim for operational excellence, have a strategic mindset, and always prioritise the customer.

This is a fantastic opportunity to represent an iconic brand, . If you’re customer focused, passionate about delivering premium customer service and eager to work for an award-winning company, we would love to hear from you.

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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