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BMW Customer Relations Manager

Job Posted: 9 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Leicester

Expire in: 19 days

Job Description

About the role

At Sytner BWM Leicester we are passionate about creating that "Getting it right first time" experience for our colleagues and customers and the Customer Relations Manager will play a vital part in supporting the delivery of this. 

A positive, enthusiastic, accountable individual who can manage the customer experience in both Sales and Aftersales, working closely with managers to ensure an amazing experience every time. The Customer Relations Manager will also coach, inspire, and develop our teams, to deliver an exceptional customer experience to all our customers.

About you

We are looking for an individual with a strong customer service background with excellent leadership skills, a natural affinity in coaching and the ability to work in a high pressured environment. You must be passionate about delivering first class customer service and have a proven track record to show this.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring BMW Customer Relations Manager job near me in Leicester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!