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Branch Manager

Job Posted: 11 days ago

Salary: £ 40,000 - 50,000 / Annum
Job Type: Permanent Temporary
Location: UB5, Northolt, Greater London

Expire in: 17 days

Job Description

Branch Manager – Greenford, UB5
We are looking for a Branch Manager to oversee day-to-day operations across your branch and lead a team to deliver exceptional service. In this role, you will ensure goods are delivered and collected on time, stock and processes are well controlled, and customers receive a reliable, friendly and efficient service every time.
This Branch Manager role is key to helping us build loyalty in the region and ensuring customers choose us first, more often.
Branch Manager - Key Responsibilities
  * Lead, manage and develop your branch and team
  * Oversee warehouse, trade counter and customer service operations
  * Deliver goods to customers on time and in full
  * Ensure consistently high levels of customer service
  * Maintain health & safety, compliance and housekeeping standards
  * Plan staffing and resources to meet demand
  * Control operational costs while maintaining service
  * Resolve customer and operational issues promptly
  * Monitor branch performance and drive improvements
  * Support local sales activity through excellent service and reliability
  * Work closely with the Area Account Manager to support customers commercially and operationally
Branch Manager - What We Are Looking For
  * Experience in operations, branch or warehouse leadership
  * Experience of Microsoft Dynamics 365 (D365) desirable.
  * Strong leadership and people management skills
  * A hands-on, practical approach
  * Excellent organisational skills
  * Proven ability to deliver high standards of customer service
  * Knowledge of health & safety and operational compliance
  * Commercial awareness and cost control experience
  * Strong communication and problem-solving skills
A full UK driving licence is preferred (some travel within your area may be required).
Branch Manager - What We Offer
  * Competitive package (salary discussed on application)
  * Company car or opt out option
  * 25 days holiday, increasing to 30 after 5 years
  * Pension scheme and life assurance
  * Employee Assistance Programme
  * Bike to work scheme
  * Supportive, collaborative, values-driven working environment

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