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Business Contact Advisor

Job Posted: 11 days ago

Salary: £ 24,983 - 25,750 / Annum
Job Type: Permanent
Location: Edinburgh

Expire in: 16 days

Job Description

Customer Service Adviser
Salary: Up to £25,750
Location: Edinburgh (Fully office based)
Do you enjoy helping people and building great conversations?
We're looking for a quick thinking, friendly Customer Service Adviser to join our team and make every customer interaction count.
About the Role
You'll be the first point of contact for customers, answering calls, responding to questions, solving problems, and making sure every customer feels supported. Your goal is simple: provide clear, helpful and positive service every time.
What We're Looking For
You'll be great in this role if you:
* Love talking to people and helping them
* Bring warmth, empathy and a calm approach to conversations
* Can adapt to different types of customer queries
* Enjoy working in a team and want to make a positive impact
What's in It for You
* Starting salary of £24,983, rising to £25,750 after training/probation (usually 6-9 months)
* Monday-Friday working pattern, 9am-5pm - no evenings or weekends
* 10% annual bonus potential
* Strong pension scheme
* 31 days annual leave plus 6 bank holidays
* Subsidised on-site restaurant
* Free gym membership
* Employee discounts
Why You'll Love Working Here
You'll join a supportive workplace where people feel trusted, valued and included. We focus on doing the right thing - for customers, colleagues and the community. The environment is fast paced, friendly and full of variety.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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Looking for your next career move? Join a top company hiring Business Contact Advisor job near me in Edinburgh! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!