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Customer Service Advisor

Job Posted: 7 days ago

Salary: £ 15.84 - 15.84 / Hour
Job Type: Temporary
Location: Edinburgh

Expire in: 21 days

Job Description

What you'll do

As part of the customer support team, you will play a key role in maintaining contact with priority customers to ensure they receive a high-quality service. You'll work collaboratively with colleagues and contribute to maintaining accurate customer data across internal systems.

Key Responsibilities:

Handling inbound enquiries from customers registered on the Priority Services Register

Providing clear information and guidance using internal systems and processes

Managing outbound contact with customers on the Priority Services Register to provide updates or gather essential information

What you'll need

You'll bring strong communication skills, excellent attention to detail, and the ability to prioritise your workload effectively. Confidence in learning new systems and working with technology is essential.

You'll be organised, proactive, and able to work both independently and as part of a team to maintain high standards. Your adaptability will allow you to respond quickly to changing needs, and experience in a fast‑paced working environment will be beneficial.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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