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Business Support Associate

Job Posted: 2 days ago

Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Stratford Upon Avon

Expire in: a month

Job Description

Business Support Associate
 📍 Stratford-upon-Avon 💰
 £25,000 - £30,000 DOE 
⏰Full Time | Permanent | 37.5 Hours per Week

Join a unique organisation where no two days are the same
 Our client is one of Stratford-upon-Avon's most treasured visitor attractions, offering guests a unique historical and educational experience. 

 We're looking for a proactive, enthusiastic and adaptable Business Support Associate to join our clients small but dedicated team. 

This is a fantastic opportunity for someone who enjoys variety, thrives in a hands on environment and is keen to develop their skills across multiple areas of a business.

 Working closely with the General Manager, you'll play a key role in ensuring the smooth day to day running of the attraction while supporting its ongoing growth and success.

 You'll have ownership of several important areas of the business and, over time, will have the opportunity to broaden your experience and develop expertise across operations, events, finance, visitor services and people management.

What we're looking for
 This role is about finding the right person. We need someone who:
  
Is flexible, adaptable and happy to take on new challenges 
Enjoys learning new skills and developing across different areas of a business 
Is highly organised and able to manage competing priorities 
Takes a proactive approach and enjoys solving problems 
Is a genuine team player who is happy to support colleagues wherever needed 
Values the contribution of volunteers and enjoys building positive relationships 
Has excellent customer service skills and is passionate about delivering outstanding visitor experiences  Key Responsibilities
 You'll support the organisation across a range of areas, including:

 Visitor Experience & Operations
  
Ensuring visitor services run smoothly across the site 
Supporting visitor information, health & safety and maintenance activities 
Managing consumables and operational supplies 
Helping to deliver an excellent experience for all visitors  Retail & Commercial Activities
  
Managing the retail operation and stock control 
Supporting business development activities and promotional initiatives 
Coordinating group bookings and sales opportunities  Finance & Administration
  
Supporting commercial and finance related activities 
Maintaining accurate records and administrative processes  Events
  
Assisting with the planning, coordination and delivery of events 
Providing support for occasional events outside normal working hours  People & Volunteer Support
  
Supporting the recruitment, training and scheduling of front-of-house staff, schoolmasters and volunteer guides 
Building strong relationships with volunteers and helping them feel valued and supported 
Working collaboratively with colleagues and external stakeholders  Skills & Experience
 Essential
  
Experience in a customer facing or operational role 
Strong organisational and administrative skills 
Confident IT user with the ability to learn new systems and processes 
Good knowledge of Microsoft Office 
Flexible, adaptable and willing to learn 
Excellent communication and interpersonal skills  Desirable
  
Experience within the heritage, cultural, tourism or arts sector 
Experience of working with or supporting volunteers 
Experience of rota management, ticketing or booking systems  Why this job?
 This is a rare opportunity to become part of a small organisation where your contribution will truly matter. You'll work alongside a passionate team, gain exposure to all aspects of running a visitor attraction and have the chance to develop your career in a unique and rewarding environment.
 If you're someone who loves variety, enjoys working with people and is excited by the opportunity to learn, grow and make a difference, we'd love to hear from you.
  
 For more information on this position, please contact Harriet Ali at Four Squared Recruitment.

 If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities

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