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Call and contact centre occupations
Job Posted: 2 days ago
Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: Banbury
Expire in: 25 days
Job Description
Are you an Excellent Communicator looking for your next position?
Do you have a background in office based Customer Service?
This dual role consisting of Customers Services and Home Delivery could your next career move..
Based in the heart of Banbury this friendly team seeks a new Team Member.
Duties to include;
Liaises with internal and external customers i.e. consumer/retailer/warehouse/carriers.
Inputs, processes and monitors orders on the home delivery systems.
Responds promptly to any customer enquiries and any transport queries.
Deals directly with customers on any Customer Service related questions either by telephone or electronically.
Liaises with the warehouses, the delivery companies and customers in respect of delivery failures/queries.
Investigates customer issues and complaints through to resolution.
When required, escalates customer queries/complaints as appropriate to Line Manager.
Supports the Consumer Service Team Leader with KPIs, projects and any other business related to Customer Service or Home Delivery.
This is a full time role working 37.5 hours with a salary up to 27k DOE.
This exciting role would offer long term training and development.
If you have similar experiences please apply or contact Pertemps nowBefore You Apply
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Looking for your next career move? Join a top company hiring Call and contact centre occupations job near me in Banbury! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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