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Claims Advisor

Job Posted: 25 days ago

Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Southend-On-Sea, Essex

Expire in: 3 days

Job Description

Job Title: Claims Adviser
Location: Southend, Essex (Office Based)
Remuneration: £28,000 per annum
Contract Details: Permanent, Full Time, 9am to 5.30pm

Job Opportunities:

Manage claims, covering loss, theft, and accidental damage.
Process claims and refund requests after cross-training.
Collaborate with underwriters on product queries.
Work with the all departments to ensure timely claim resolutions.
Address and resolve sales and service enquiries.
Process payments, including premiums and excess charges.
Manage policy cancellations and engage in retention discussions
Record and manage first-line complaints in accordance with company procedures. 

Experience We Are Looking For:

Previous experience in claims or customer service within a regulated environment.
Excellent verbal and written communication skills; confident on the phone and via email.
Strong attention to detail and accuracy in all tasks.
A proactive, hardworking attitude with a strong customer service focus.
Ability to juggle multiple products and responsibilities in a fast-paced environment.
A curious mindset, eager to challenge the status quo and suggest improvements.
Proficiency in Microsoft Word and Excel.Desirable Skills:

Experience in handling customer complaints.
Familiarity with fraud investigation and management.
If you have a customer-first mindset and are eager to contribute to a forward-thinking team, we want to hear from you! Ready to take the next step in your career? Apply today for an immediate start and help us lead the market with innovative insurance solutions!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Claims Advisor job near me in Southend-On-Sea, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!