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Claims Team Leader

Job Posted: 2 days ago

Salary: £ 30,000 - 31,000 / Annum
Job Type: Permanent
Location: Cosham, Hampshire

Expire in: a month

Job Description

We are delighted to be supporting our client with the recruitment of an experienced Claims Team Leader to join their growing team.

This is a fantastic opportunity for a confident claims professional who enjoys being hands-on while supporting and developing others.

You'll spend around 50% of your time handling claims directly, with the remainder focused on supporting the day-to-day running of the team, providing guidance, coaching and operational support.

You'll be responsible for:

Handling customer claims accurately and efficiently.
Supporting and mentoring members of the claims team.
Acting as an escalation point for complex claims and customer queries.
Ensuring claims meet agreed SLAs and regulatory requirements.
Supporting quality, compliance and operational standards.
Assisting the Claims Manager with the day-to-day running of the department.
Handling customer complaints professionally.
Maintaining accurate records and system updates.We're looking for someone with:

Previous experience in insurance claims or a customer-focused environment.
Experience supporting, mentoring or coaching colleagues.
Excellent communication and organisational skills.
Strong attention to detail and decision-making ability.
A customer-focused approach and positive attitude.
An understanding of compliance and working within a regulated environment.What's on Offer?

Our client offers a supportive, forward-thinking environment with excellent opportunities for development, alongside:

Starting salary of 31k
Career development and training
Healthcare and wellbeing support
Up to 28 days' holiday + bank holidays
Birthday day off
Company pension
Perkbox and EAP
On-site personal trainer
Modern officesIf you're an experienced claims professional looking for your next step, we'd love to hear from you. Apply today or contact us for a confidential conversation

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Claims Team Leader job near me in Cosham, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!