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Client Relationship Manager

Job Posted: 3 days ago

Salary: £ 38,000 - 45,000 / Annum
Job Type: Permanent
Location: Stafford, Staffordshire

Expire in: 24 days

Job Description

Location: Stafford (with customer visits as required)
Salary: £38,000 – £45,000 per year
Bonus: £5,000 – £12,000 (performance‑based)
Car Allowance: £4,000 – £5,000
Job Type: Full‑time, Permanent

About the Company

We are a UK‑based specialist manufacturer of electrical wiring harnesses and cable assemblies, supplying customers across the automotive, off‑highway and industrial sectors.

Operating in a high‑mix, low‑volume manufacturing environment, the business is supported by extensive semi‑automated and automated production capability. The company has a strong and loyal customer base and is focused on increasing its share of wallet by becoming a long‑term, preferred supply partner.

The Role

This isnot a traditional sales role.

As Client Relationship Manager, you will be responsible for developing and growing revenue within an established customer base. The role is centred on building trusted relationships, understanding customer requirements and identifying opportunities to expand the range of products and services supplied.

There is no cold calling or new‑business hunting. Success in this role comes from long‑term account development, collaboration and commercial insight.

Key Responsibilities

  * Grow revenue within existing customer accounts

  * Build and manage relationships with key customer accounts (top 50)

  * Identify additional products or services customers are sourcing elsewhere

  * Support and follow up on quotation and pricing activity

  * Visit customers as required to strengthen relationships and understand needs

  * Work closely with engineering, production and internal support teams

  * Maintain structured account plans and track opportunities effectively

About You

You will have experience in a manufacturing, engineering or technically‑focused environment and enjoy working closely with customers over the long term.

You will typically:

  * Have experience in account management or customer development

  * Communicate confidently with engineers, buyers and technical stakeholders

  * Understand technical products (e.g. cable assemblies, electronics, mechanical or engineered components)

  * Be commercially aware and able to spot growth opportunities

  * Be organised, structured and process‑driven

  * Prefer relationship‑building over aggressive or transactional sales

Backgrounds That Fit Well

  * Cable assembly or wiring harness manufacturing

  * EMS / PCB assembly

  * Automotive Tier 1 or Tier 2 suppliers

  * Engineering subcontract manufacturing

  * Technical or industrial distribution

What This Role Is Not

  * Not a cold‑calling sales position

  * Not suitable for non‑technical sales backgrounds

  * Not a software or SaaS sales role

  * Not appropriate for candidates without exposure to engineering or production environments

Package & Benefits

  * Salary: £38,000 – £45,000

  * Bonus: £5,000 – £12,000 based on account growth

  * Car Allowance: £4,000 – £5,000

  * Laptop, mobile phone and pension

  * Supportive, hands‑on manufacturing environment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Relationship Manager job near me in Stafford, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!