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Client Services Administrator

Job Posted: 22 days ago

Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Glasgow

Expire in: 6 days

Job Description

Role: Client Services Administrator
Location: Glasgow (Hybrid)
 Salary: £26,000 per annum
 Job Type: Full Time | Permanent

 Looking for a role where accuracy, organisation and attention to detail are genuinely valued?

 Do you enjoy working in a fast-paced administrative environment where no two days are quite the same?

 If you're someone who thrives on managing deadlines, enjoys working as part of a collaborative team and takes pride in delivering an excellent service, this could be the opportunity you've been looking for.

 We're working with a well-established professional services business that is looking to add a new member to its specialist operations team based in Glasgow. This is a fantastic opportunity to join a supportive organisation that invests in training, career development and long-term progression, while offering a hybrid working environment and an excellent benefits package.

 The Role

 Working within a specialist case handling team, you will be responsible for managing a portfolio of administrative matters from instruction through to completion, ensuring all work is completed accurately and within strict deadlines.

 Key responsibilities include:

 • Receiving and acknowledging client instructions.
 • Opening and maintaining cases on the internal case management system.
 • Preparing and issuing relevant documentation where required.
 • Coordinating external suppliers and third parties when necessary.
 • Preparing and submitting documentation in line with established processes.
 • Producing accurate client quotations and cost calculations.
 • Maintaining accurate electronic records throughout each case.
 • Monitoring and managing deadlines to ensure service level agreements are met.
 • Communicating with clients via email and other communication channels.
 • Keeping up to date with procedural changes and internal working practices.
 • Working closely with colleagues and internal stakeholders to ensure an exceptional client experience.

 Essential Skills & Experience

 • Previous administration or case handling experience within a professional services or client-focused environment.
 • Excellent organisational and prioritisation skills.
 • Strong attention to detail with the ability to complete repetitive tasks accurately.
 • Confident working to multiple deadlines in a fast-paced environment.
 • Excellent written communication skills.
 • High level of computer literacy across Microsoft Office and other business systems.
 • Comfortable working independently while contributing to a collaborative team.
 • A proactive approach with a willingness to learn new processes.
 • Experience providing high levels of client service.

 The Ideal Candidate Will Also

 • Be adaptable and able to work with colleagues from a variety of backgrounds.
 • Have strong problem-solving skills.
 • Take ownership of their workload and manage priorities effectively.
 • Enjoy working within a structured environment where accuracy is essential.

 What's On Offer

 • Salary of £26,000 per annum.
 • 25 days annual leave plus bank holidays.
 • Annual salary review.
 • Employer pension contribution.
 • Enhanced family leave.
 • Career development and study support.
 • Employee wellbeing initiatives.
 • A collaborative team culture with genuine opportunities for long-term development

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Client Services Administrator job near me in Glasgow! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!