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Client Services Agent

Job Posted: 21 days ago

Salary: £ 26,500 - 26,500 / Annum
Job Type: Permanent
Location: Maidstone

Expire in: 7 days

Job Description

Client Services Agent

Maidstone, Kent (Hybrid Working)

£26,500 per annum DOE

An exciting opportunity has arisen for a Customer-Focused Client Services Agent to join a growing and innovative technology business operating within the digital identity and compliance sector.

This is a fantastic opportunity for someone with strong customer service and administrative skills who enjoys problem-solving, working with data, and being part of a supportive and collaborative team.

Working within a busy client services team, you will be responsible for supporting customers through the application and verification process, ensuring all information is accurate and compliant with industry regulations and procedures.

This role offers a varied workload where no two days are the same, combining customer support, administration, data validation and process management.

Key Responsibilities

Reviewing and verifying customer application data
	
Supporting customers via email and ticketing systems
	
Issuing and processing applications in line with company procedures
	
Liaising with external business registries and stakeholders
	
Maintaining accurate internal records and documentation
	
Supporting internal process improvements and ad-hoc projects
	
Ensuring all work is completed accurately and within agreed service levels

The successful candidate will demonstrate

Excellent customer service and communication skills
	
Strong attention to detail and accuracy
	
A proactive and solutions-focused mindset
	
The ability to work effectively both independently and within a team
	
Good organisational and problem-solving abilities
	
Confidence learning new systems and processes quickly
	
Previous experience within a customer support, administration, data-entry or service-based environment would be advantageous.
	
Additional language skills would also be beneficial, although not essential.

This is an excellent opportunity for an ambitious individual looking to join a forward-thinking organisation where they can genuinely make an impact.

Apply now to find out more.

This role is being handled by Holly Ensoll & Chloe Wadhams, Business Support Consultant for Pearson Whiffin Recruitment. 

Not quite the right role but still looking? 

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. 

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment. 

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Services Agent job near me in Maidstone! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!