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Client Services Assistant – Legal Sector

Job Posted: 20 days ago

Salary: £ 30,000 - 33,000 / Annum
Job Type: Permanent
Location: Cheltenham, Gloucestershire

Expire in: 8 days

Job Description

Our client, a leading firm in the legal sector, is seeking a Client Services Assistant to join their Cheltenham office on a full-time, permanent basis. Known for its welcoming, inclusive culture and collaborative environment, the firm offers an excellent opportunity to gain hands-on experience across a range of legal practice areas and business functions, supporting long-term career development.

We are looking for a highly organised and proactive individual with excellent attention to detail and strong communication skills. You will advanced proficiency in Microsoft Office, and experience using practice management systems. A solutions-focused mindset, strong customer service approach, and the ability to use initiative are essential, along with being a collaborative team player.

Responsibilities:
Client & Project Support

  * Coordinate support for client projects and matters

  * Set up processes in collaboration with Partners, Fee Earners, and clients

  * Support pitches, presentations, events, and business development activity

  * Ensure client communications reach the appropriate contacts

  * Maintain accurate client records in CRM systems

  * Arrange meetings and respond promptly to client queries

  * Support client relationship management and service delivery

Communication & Coordination

  * Handle internal and external queries, ensuring timely responses

  * Liaise with internal teams on behalf of Partners and Fee Earners

  * Coordinate cover during absences and communicate updates

Financial Administration

  * Support time recording and ensure timely capture

  * Assist with billing, invoices, expenses, and credit control

  * Liaise with Finance to ensure efficient processes

  * Produce standard financial and time reports

Administrative Support

  * Manage diaries, meetings, travel, and room bookings

  * Coordinate logistics (technology, catering, attendees)

  * Monitor and prioritise team tasks to meet deadlines

  * Oversee file management, record keeping, and document handling

  * Supervise and support administrative team members

General Duties

  * Assist across the team as required, including document updates and basic drafting

  * Support file opening, conflict checks, and risk processes

  * Maintain accurate data across internal systems

  * Provide cover for colleagues during busy or absence periods

  * Collaborate with legal and business support teams

  * Comply with all regulatory and professional standards

Hours: Monday to Friday 8.30pm to 5.30pm (hybrid working option after successful completion of induction)

Salary: £30,000 to £33,000 depending on experience + excellent benefits package

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Client Services Assistant – Legal Sector job near me in Cheltenham, Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!