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Client Services Executive

Job Posted: a day ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Epsom, Surrey

Expire in: a month

Job Description

Customer Service Representative

  * £25,700 + bonus and regular pay reviews

  * Monday – Friday (3 days a week working from home)

  * Professional study support & Clear progression opportunities

  * Regular salary reviews

About the Role

We’re looking for enthusiastic Customer Service Representatives to join a growing Client Services team at a leading global business. This full-time position offers a flexible hybrid working model with two days per week in office and the rest remote.

You’ll be the first point of contact for their clients—delivering exceptional service, resolving queries, and building trust with each interaction. If you have strong communication skills and are passionate about helping people, we’d love to hear from you.

Key Responsibilities

  * Manage client and adviser queries via phone, email, and letter

  * Own and resolve customer enquiries

  * Explain products and services with clarity

  * Handling calls and ensuring enquiries / concerns are resolved effectively

  * Dealing with vulnerable customers

Person Specification

  * Good standard of education

  * Previous experience in a customer service role is preferable

  * Excellent communication skills – spoken and written (business-level English required)

  * Confident telephone manner and ability to build rapport

  * Strong customer focus – committed to delivering a great experience

  * Comfortable using digital tools and open to learning new systems

What You’ll Get

  * £25,700 base salary + 10% bonus

  * Hybrid working – 2 days in office

  * Buy and sell holiday

  * Gym on site

  * Annual salary reviews

  * Comprehensive training programme and study support (regular salary reviews)

  * Clear career progression path

  * Supportive team culture and modern working environment

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Services Executive job near me in Epsom, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!