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Client Support Adviser (Fast Protection Team)

Job Posted: 8 days ago

Salary: £ 26,450 - 26,450 / Annum
Job Type: Permanent
Location: LS1 8EQ

Expire in: 19 days

Job Description

£26,450 basic salary + 8% bonus + great team culture!

Looking for a fast-paced role where you can make a real impact behind the scenes? We’re one of the UK’s leading Life Insurance Brokers, and we’re growing our Fast Protection Team (Client Support).

This is a detail-driven, admin-focused role where you’ll manage client journeys end-to-end, helping move families from unprotected to protected. It’s busy, rewarding, and perfect for someone who thrives on organisation, ownership and getting things done.

We’ve featured in the Sunday Times ‘Best Companies to Work For’ list and built an excellent reputation on Trustpilot! Don't just take our word for it, go ahead, check us out!

What you’ll be doing:

Managing client journeys from start to finish with accuracy and care 
Proactively progressing cases to keep everything moving 
Handling inbound calls and supporting clients when they need it most 
Communicating clearly with clients and advisers 
Managing sensitive conversations with professionalism and empathy 
Keeping systems updated and everything on track 

We’re looking for:

Strong attention to detail and solid admin skills 
Someone highly organised who can manage multiple cases at once 
A confident communicator with a positive attitude 
Resilience and the ability to handle challenging conversations 
A proactive mindset — someone who takes ownership and solves problems 

What’s in it for you?

£26,450 basic salary 
8% bonus based on personal and company performance 
Industry-leading training and ongoing support 
Clear progression opportunities 
A supportive, high-performing team environment 
Meaningful work that genuinely helps people 

Location & start date

Start date: ASAP 
Location: Leeds, London or Milton Keynes
Office-based initially, with hybrid options over time 

What’s the process like?

Apply with your CV (no AI here, we actually read them!) 
Informal chat with Sophie to get to know you 
Formal interview at our office
Clear feedback throughout, no ghosting!

Have we enticed you enough?

Apply now and we'll be in touch as soon as possible

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Support Adviser (Fast Protection Team) job near me in LS1 8EQ! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!