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Commercial Account Manager *Permanent - Hybrid

Job Posted: 8 days ago

Salary: £ 29,000 - 30,000 / Annum
Job Type: Permanent
Location: Gateshead, Tyne and Wear

Expire in: 19 days

Job Description

Commercial Account Manager - Your customers are already there. Your job is to help them grow.

If you're an experienced Account Manager who enjoys developing existing customer relationships, identifying opportunities for growth and delivering exceptional customer service, this could be the perfect next step in your career.

Office Angels are delighted to be partnering with a highly respected global business to recruit a Commercial Account Manager to join their established commercial team. 

This isn't a cold-calling sales role. You'll inherit an established portfolio of customers, becoming their trusted point of contact while helping them maximise value, strengthen partnerships and identify opportunities to grow existing business. Working closely with technical, operations and customer support teams, you'll deliver an exceptional customer experience while contributing to the continued success of the business.

What's in it for you?

Circa £30,000, depending on experience
Quarterly Performance Bonus: between 10% and 40%
36-hour working week
Monday to Thursday: 12:20pm - 8:00pm
Friday: 12:20pm - 6:00pm
Hybrid working (Mondays and Fridays from home once fully trained)
25 days annual leave plus bank holidays
Option to purchase additional annual leave
Additional annual leave with length of serviceOutstanding Benefits

Annual Profit Share Scheme
Enhanced company pension
Life assurance
Health Cash Plan (including dental, optical and therapies)
Employee Assistance Programme
24/7 GP access
Share Incentive Scheme
Cycle to Work Scheme
Employee discount platform
Long service awards
Free on-site parking
Regular social events, summer parties, food trucks, wellbeing initiatives and monthly treat daysThe Team

You'll be joining a genuinely supportive and collaborative commercial team that we know well because we've partnered with this business to recruit a number of its employees as it has continued to grow. The team is led by an experienced Head of Sales and includes Business Development Managers out in the field alongside an established team of Account Managers. Everyone works closely together, sharing knowledge, supporting one another and working towards common goals. This particular role is dedicated to supporting the US market, which is why the working hours are later in the day. 

The Opportunity

This is a consultative, relationship-led role where you'll take ownership of an established portfolio of customer accounts. 

Key Responsibilities

Manage and develop an established portfolio of existing customer accounts.
Build trusted, long-term customer relationships.
Act as the primary point of contact for your customers.
Identify opportunities to grow existing accounts.
Develop account plans to maximise customer retention and long-term value.
Prepare quotations, commercial proposals and tender submissions.
Maintain accurate CRM records, sales forecasts and pipeline updates.
Provide product guidance, working alongside specialist technical colleagues where required.
Collaborate with technical, operations and customer support teams to deliver outstanding customer outcomes.
Monitor account performance, analyse trends and identify opportunities for continuous improvement.About You

You'll ideally have experience in Commercial Account Management, Account Management, Internal Sales, Customer Success, Business Development and/or Client Relationship Management

Experience managing and developing existing customer accounts.
A consultative, relationship-led approach to sales.
Strong commercial awareness with the ability to identify growth opportunities.
Experience managing a CRM system and sales pipeline.
Excellent communication, relationship-building and negotiation skills.
Strong organisational skills with the ability to manage multiple priorities.
Good Microsoft Office skills (Dynamics CRM experience would be advantageous).Why Join?

This is a business where people build careers, not just jobs. With exceptionally low staff turnover, a collaborative culture and genuine investment in its people, you'll be joining a stable global organisation that values its employees, recognises success and supports long-term career development.

If you're looking for a role where you can build lasting customer relationships, make a genuine commercial impact and be rewarded for your contribution, we'd love to hear from you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Commercial Account Manager *Permanent - Hybrid job near me in Gateshead, Tyne and Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!