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Commercial Service Advisor

Job Posted: 16 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Ashford, Kent

Expire in: 12 days

Job Description

Commercial Vehicle Service Advisor

Ashford, Kent

£30,000 Basic + Bonus (OTE £35,000)
Monday-Friday 8:30am-5:30pm
1-in-2 Saturdays 8:00am-12:00pm
Optional Overtime Available

We're working with a well-established commercial vehicle dealership looking to add an experienced Commercial Vehicle Service Advisor to its aftersales team.

This is a fantastic opportunity to join a busy, professional workshop supporting a fleet of heavy goods vehicles, working alongside manufacturer-trained technicians in a modern environment. The dealership has a strong focus on keeping customers on the road with efficient service and minimal downtime.

The Role

  * Booking HGVs into the workshop for servicing, maintenance and repairs.

  * Managing customer enquiries from start to finish.

  * Preparing estimates and job cards.

  * Liaising with technicians to keep customers updated.

  * Ensuring an exceptional level of customer service throughout the repair process.

  * Working closely with the parts department to maximise workshop efficiency.

What We're Looking For

  * Previous experience as a Commercial Vehicle Service Advisor is preferred.

  * Excellent customer service and communication skills.

  * Ability to work in a fast-paced workshop environment.

  * Good organisational skills and attention to detail.

  * Experience within HGV or commercial vehicles would be a distinct advantage.

What's on Offer?

  * £30,000 basic salary

  * Bonus scheme taking earnings to around £35,000 OTE

  * Optional overtime available

  * Monday-Friday working with only 1-in-2 Saturday mornings

  * Opportunity to join a respected commercial vehicle business with excellent manufacturer support and training.

  * 

If you're an experienced Service Advisor looking to move into the commercial vehicle sector, or you're already working with HGVs and want to join a stable, professional employer, we'd love to hear from you.

Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.

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Before You Apply

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Looking for your next career move? Join a top company hiring Commercial Service Advisor job near me in Ashford, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!