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Community & People Engagement Officer

Job Posted: 12 days ago

Salary: £ 35,000 - 50,000 / Annum
Job Type: Permanent
Location: HP2, Hemel Hempstead, Hertfordshire

Expire in: 16 days

Job Description

About GetFix

GetFix Ltd is a fast‑growing building services contractor working across commercial gas, controls/BMS, social housing, and compliance projects throughout the UK. We’re known for delivering high‑quality work while maintaining strong relationships with clients, residents, and our workforce.

We’re now looking for a Community & People Engagement Officer to play a key role in recruitment support, resident liaison, social value delivery, and brand engagement.

This is a varied, people‑focused role that sits at the heart of the business—linking our directors, site teams, residents, and the wider community.

The Role

You’ll be responsible for supporting recruitment activity, acting as a key resident liaison point on live contracts, delivering social value commitments, and managing GetFix’s external communications and social media presence.

This role suits someone highly organised, confident dealing with people, and comfortable balancing office‑based work with site visits.

Key Responsibilities

Recruitment & HR Support

  * Support end‑to‑end recruitment: adverts, CV screening, interviews, onboarding

  * Liaise with managers to identify workforce needs

  * Organise inductions and ensure compliance checks are completed (RTW, access cards, etc.)

  * Maintain staff trackers, contacts, HR records, and training matrix

  * Help organise internal events and staff engagement activities

Resident Liaison

  * Act as the main point of contact for residents on live works

  * Issue appointment letters and coordinate access arrangement, Handle queries, concerns, and complaints professionally

  * Carry out post‑completion satisfaction calls and feedback follow‑ups

  * Work closely with engineers and contract teams to ensure a positive resident experience

Social Value & Community Engagement

  * Plan and deliver social value initiatives (apprenticeships, school engagement, community days, charity work)

  * Work with clients to meet contractual social value commitments and KPIs

  * Build relationships with schools, charities, and community partners

  * Track and report social value outcomes for tenders and client updates

Social Media & Communications

  * Manage LinkedIn and Instagram content for GetFix

  * Create posts showcasing projects, people, and community activity

  * Gather site photos, before/after images, and testimonials

  * Support internal communications, newsletters, and branded templates

What We’re Looking For

  * Experience in recruitment, resident liaison, community engagement, or a similar people‑facing role

  * Strong communication skills—confident, approachable, and professional

  * Well organised with good attention to detail

  * Comfortable using Microsoft Office and basic design/content tools (e.g. Canva)

  * Full UK driving licence and willingness to travel to sites

Desirable (but not essential):

  * Experience in construction or social housing environments

  * Knowledge of social value frameworks (e.g. TOMs, Social Value Portal)

  * Experience managing business social media accounts

What You’ll Get

  * 25 days holiday plus bank holidays

  * Bupa private healthcare (after probation)

  * Company‑wide annual events

  * A varied role with real responsibility and visibility

  * The chance to grow with a rapidly expanding business

To apply:
Please send your CV and a brief covering statement explaining why you’d be a good fit for GetFix

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Community & People Engagement Officer job near me in HP2, Hemel Hempstead, Hertfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!