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Housing Officer

Job Posted: 11 days ago

Salary: £ 200 - 220 / Day
Job Type: Contract Temporary
Location: Watford, Hertfordshire

Expire in: 17 days

Job Description

Marks Consulting Partners are currently looking for a Temporary Accommodation Officer to work with one of our Housing Association clients in Hertfordshire.

What the Job Will Be Doing

  * Managing tenancies within Temporary Accommodation, ensuring a high-quality and customer-focused housing management service

  * Completing pre-tenancy checks, risk assessments and regular tenancy reviews, including six-weekly and long-term tenancy reviews

  * Supporting residents with complex needs, helping them sustain their tenancies and access appropriate services

  * Managing rent accounts, setting up payment plans and monitoring arrears to reduce debt

  * Handling anti-social behaviour cases and tenancy breaches in line with policies and procedures

  * Carrying out regular property and fire safety inspections, ensuring properties meet health and safety standards

  * Managing void turnaround processes to ensure properties are re-let efficiently

  * Working collaboratively with internal teams and external agencies to deliver a seamless service

  * Representing the organisation at court hearings and external meetings where required

  * Engaging with residents and supporting community involvement initiatives

  * Ensuring compliance with housing legislation, regulatory standards and organisational policies

  * Supporting business continuity and emergency response where required, including occasional out-of-hours work

What You Will Need

  * Experience in tenancy management within Temporary Accommodation or a similar housing setting

  * Experience working with vulnerable individuals and managing complex cases

  * Proven experience managing rent arrears and supporting income recovery

  * Strong knowledge of housing legislation and tenancy management practices

  * Excellent communication, negotiation and problem-solving skills

  * Ability to manage a varied caseload and work independently

  * Strong organisational and IT skills, including experience using housing management systems

  * Full UK driving licence and access to a vehicle

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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