Hiring Now: Complaints Assistant Near You – Apply Today!

Your Next Complaints Assistant Job Starts Here – Apply Now!

Complaints Assistant

Job Posted: 3 days ago

Salary: £ 15 - 17 / Hour
Job Type: Temporary
Location: Manchester, Greater Manchester

Expire in: 25 days

Job Description

Eden Brown are seeking a highly efficient Complaints Assistant working for a well known local Housing provider in Manchester

The role is temporary for approximately 3 months covering sickness

Duties will involve:

- Formulating Correspondence to Customers
- Calling Customer formally acknowledging complaint and process
- Sending letters
- Raising BACS requests

- To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development.

Due to nature of this role interested candidates must have social housing experience; which includes a full understanding of the Housing Complaints process

Only apply if you match the above criteria 

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Complaints Assistant job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!