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Contract Manager

Job Posted: 24 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Thame

Expire in: 4 days

Job Description

Contract Manager

Social Housing Responsive Maintenance

Full-time | Permanent

Thame, Oxfordshire

Contract Manager job in Thame – leading the delivery of responsive maintenance services across multiple social housing workstreams, offering the opportunity to join a well-established contractor delivering essential repairs and maintenance services to residential properties.

The Role

This is an excellent opportunity for an experienced Contract Manager to join a leading contractor delivering responsive maintenance services within the social housing sector.

Reporting into senior leadership, the successful candidate will take full operational responsibility for a portfolio of social housing contracts, overseeing multiple workstreams including responsive repairs, voids, disrepair, and planned maintenance. The role will involve managing operational teams, supervisors, subcontractors, and client relationships to ensure excellent service delivery, KPI performance, and contractual compliance.

This is an office-based role in Thame, with the opportunity to work from home one day per week once established within the business.

Key Responsibilities

Take full responsibility for the successful delivery of multiple responsive maintenance workstreams, including repairs, voids, and disrepair
	
Lead and manage operational teams, supervisors, subcontractors, and supply chain partners
	
Build and maintain strong relationships with clients, residents, and key stakeholders
	
Ensure contracts consistently achieve KPI, SLA, and customer satisfaction targets
	
Oversee programme delivery, resource planning, and operational performance across multiple contracts
	
Ensure works are delivered safely, on time, within budget, and in accordance with contractual obligations
	
Apply and manage works in line with National Federation Schedule of Rates (Nat Fed SORs)
	
Monitor financial performance, productivity, and commercial outcomes alongside the commercial team
	
Chair client meetings, operational reviews, and performance meetings
	
Drive continuous improvement, compliance, and high standards of health & safety across all operations
	
Mentor and develop operational teams to maximise performance and service delivery

Requirements

Previous experience working as a Contract Manager within social housing responsive maintenance
	
Proven experience managing multiple workstreams including responsive repairs, voids, disrepair, and maintenance contracts
	
Strong working knowledge of National Federation Schedule of Rates (Nat Fed SORs)
	
Experience managing operational teams across high-volume maintenance contracts
	
Excellent client management and stakeholder engagement skills
	
Strong commercial awareness and experience managing contract performance
	
Excellent leadership, organisational, and communication skills
	
Full UK driving licence

Package & Benefits

Up to £60,000 per annum DOE
	
26 days annual leave
	
Permanent position
	
Office-based in Thame with 1 day per week working from home once probation is passed 
	
Long-term career progression with a leading social housing contractor
	
Immediate start available

This Contract Manager role in Thame offers the opportunity to join a well-established contractor delivering essential responsive maintenance services across social housing, taking ownership of multiple workstreams while working with a supportive and experienced operational team. Apply now through Skilled Careers to be considered for this opportunity

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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