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Contractor Onboarding Specialist

Job Posted: a month ago

Salary: £ 23,000 - 25,000 / Annum
Job Type: Permanent
Location: Lancaster

Expire in: 2 days

Job Description

Interaction Recruitment are proud to be representing an established (industry recognised) outsource payroll business who are looking to recruit a Contractor Onboarding Specialist to join their established team during this exciting period of growth.

This is your chance to be part of something special and with modern offices based in Lancaster, you will have the opportunity to join an exciting and experienced team of payroll experts who are passionate about payroll excellence and always eager to excel.

The Role

As an onboarding professional, you'll be the clients first point of contact to ensure any new engagement is given a seamless. Smooth professional onboarding experience when setting clients up for success from day one. This is an amazing opportunity to work alongside other payroll professionals who love making a real impact within the industry!

This is a flexible based role so brings the opportunity of a hybrid working offer of either being fulltime office based (Monday to Friday) or working remotely for three days of the working week however applicants must be able to attend the office for the two other days. Applicants dont need to have previous payroll bureau onboarding experience (as you'll learn from very experienced and knowledgeable colleagues) however previous telephone customer service onboarding experience is essential and applicants MUST be able to provide references for these previous roles.

In addition to the basic salary package, there will also be an uncapped commission package on offer 

The Role:

Managing the implementation and onboarding of new payroll clients, ensuring seamless transitions from their current providers.
Building strong relationships with new clients from day one, becoming their trusted payroll partner.
Flexible hybrid working options.
Monday to Friday 08:45 – 17:00
Assisting with the processing of compliant onboarding processes.
Guiding customers on both service and system features, helping them get the most from their new solution.
Communicating clearly and concisely, always demonstrating excellent customer service.
Representing the brand to the highest level.
Ensuring all onboarding processes are compliant and in line with relevant legislation
A bit about you:

Takes pride in the ability to handle end to end onboarding processes.
Experienced in payroll bureau onboarding will help but not essential.
Knowledge of GDPR and onboarding processes is essential
New client onboarded and phone-based customer service experience is essential.
Previous experience as a natural relationship builder who can build trust quickly, communicate clearly and concisely, and always demonstrate excellent customer service.
Detail-oriented & thorough with a strong focus on compliance to do things the right way every time.
If you feel the above is the role for you and you have the attributes and previous experience to bring then click on the link and submit your CV.

Our client has no sponsorship licence so applicants who require sponsorship for a work visa will not be considered.

INDLIV

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Bank details.
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Looking for your next career move? Join a top company hiring Contractor Onboarding Specialist job near me in Lancaster! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!