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Credit Control Assistant

Job Posted: 5 hours ago

Salary: £ 27,000 - 29,000 / Annum
Job Type: Permanent
Location: Derby

Expire in: a month

Job Description

We are working with a well-established and growing organisation to recruit a Credit & Collections Advisor to join their busy finance team in Burton upon Trent. This is an excellent opportunity for someone with credit control, finance or account management experience who enjoys building strong relationships while managing accounts in a fast-paced environment. 
 
Salary: £27,000 - £29,000 + Company Bonus 
Full office based 
Free on - site parking 
25 holidays + bank holidays (Option to buy holidays) 
Perkbox discounts 

The Role 
 
As a Credit & Collections Advisor, you will be responsible for managing a portfolio of customer accounts, ensuring timely collection of outstanding payments while maintaining positive working relationships. You will work closely with internal teams and external partners to support effective account management and reduce overall debt levels. 
 
This is a customer-facing role that requires strong communication, negotiation and problem-solving skills, alongside the ability to interpret financial information and manage multiple priorities. 
 
Key Responsibilities 
 
Managing a portfolio of accounts to ensure timely and accurate collection of outstanding balances 
Monitoring accounts and reducing aged debt through proactive account management 
Negotiating and managing repayment arrangements where required 
Liaising regularly with internal operational and finance teams to provide updates on account status 
Reviewing and maintaining credit control systems and reporting to ensure accurate records 
Managing daily account activity and resolving queries efficiently 
Supporting the wider finance team with ad hoc credit and collections tasks 
 
About You 
 
Previous experience in Credit Control, Finance, Collections or Account Management 
Excellent communication and influencing skills with a professional telephone manner 
Strong ability to build and maintain relationships with internal and external stakeholders 
Comfortable working in a fast-paced environment with deadlines 
Highly organised with strong problem-solving skills 
Confident using Microsoft Office, particularly Excel 
Ability to work both independently and as part of a team 
GCSE (or equivalent) in English and Maths (Grade 4/C or above)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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