Hiring Now: Customer Care Administrator Near You – Apply Today!

Your Next Customer Care Administrator Job Starts Here – Apply Now!

Customer Care Administrator

Job Posted: a month ago

Salary: £ 23,000 - 30,000 / Annum
Job Type: Temporary
Location: Worcester, Worcestershire

Expire in: 4 hours

Job Description

Customer Care Administrator

Location: Worcester

Contract: Full-time, temporary role with potential to become permanent

Salary: £23,000–£30,000 DOE

Working Hours: Monday–Friday, 8:30am–5:00pm

The Opportunity

We are looking for a Customer Care Administrator to join a busy and growing team based in Worcester. This is a temporary position designed to support the Customer Care function during a period of growth, with potential to transition into a permanent role for the right individual.

This role is ideal for someone highly organised and detail-focused who enjoys supporting customer-facing teams, keeping processes running smoothly, and contributing to a positive customer experience behind the scenes.

Key Responsibilities

  * Providing administrative support to the Customer Care team to ensure smooth day-to-day operations

  * Processing customer orders received via email and internal systems

  * Managing and responding to customer queries, escalating where required

  * Maintaining accurate and up-to-date customer records across internal systems and CRMs

  * Supporting the Customer Care team with inbox management and call follow-ups

  * Coordinating with internal departments such as Warehouse, Purchasing, and Finance to support order fulfilment and customer requirements

  * Assisting with reporting, data entry, and document management

  * Supporting outbound customer communications such as order updates, sample follow-ups, and general account administration

  * Assisting with ad hoc administrative tasks as required to support the wider team

What We’re Looking For

  * A well-organised and reliable individual with strong attention to detail

  * Confident written and verbal communication skills

  * Comfortable working with computer systems and internal platforms

  * Ability to prioritise tasks and manage workload effectively

  * Adaptable and proactive in a fast-paced environment

  * Previous experience in an administrative or customer support role (preferred)

  * Experience using CRM or order management systems (beneficial)

  * Fluent in English

  * A supportive team player with a positive attitude

Next Steps…

Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible.

We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Care Administrator job near me in Worcester, Worcestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!